Heating2Go Customer Services: Your Top Choice for Heating Solutions & Accessories

Our dedicated team is here to assist you with any questions or concerns you may have. Our customer service hours are Monday to Friday, from 7:30 AM to 5:30 PM. You can reach us by phone at 01424 239444 or via email at sales@electrical2go.co.uk for prompt responses during business hours.

How We Serve You

Pre-Sales Consultation

Not sure which heating solution is right for you? Our knowledgeable customer service team is here to help! We offer pre-sales consultations to guide you in selecting the best products for your specific needs. Whether you have questions about product specifications, compatibility, or pricing, our experts are ready to provide personalized assistance. Feel free to reach out by phone or email, and we’ll ensure you have all the information you need to make a confident purchase.

Shipping & Delivery

At Heating2Go, we understand that timely delivery is crucial for your projects. We strive to provide fast and reliable shipping options to get your heating solutions to you as quickly as possible. For larger orders or specific delivery requirements, please contact our customer service team for further assistance.

Free delivery is available* to most of the UK mainland. Unfortunately, we cannot offer this to all locations and a true delivery cost will be displayed via the basket/checkout page once all details have been inputted. Items are despatched on a UK mainland next working day service however certain areas may take longer. Deliveries are available for non-UK mainland orders however these typically take 1-3 days longer.

Technical Support

Should you encounter any issues during installation or need guidance on product usage, our technical support team is here to help. Contact us via phone or email, and we’ll work diligently to resolve any technical questions or concerns you may have, ensuring your heating system operates at its best.

Privacy & Security

At Heating2Go, we take your privacy seriously. We are committed to protecting your personal information and ensuring that your data is handled securely. We adhere to strict privacy policies to ensure your information is never shared without your consent. For more details on how we collect, use, and protect your data, please refer to our Privacy Policy. If you have any questions or concerns about your privacy, don’t hesitate to contact our customer service team.

Additional Information

Stock Availability: We offer live stock updates on each product description page. If an item is out of stock, we'll inform you ASAP.
Tracking: Orders may be dispatched directly from the manufacturer, in which case tracking details may not be issued at the time of dispatch.
Signatory Requirement: Please ensure someone is available to sign for the goods upon delivery.
Cookies: We may use technology like cookies to enhance your browsing experience.
Data Accuracy: You can check and edit your personal information from your customer account.
Call Recording: All telephone calls are recorded for training purposes.