Terms & Conditions

1. Definitions
Heating2Go is owned and operated by Phase Electrical Distributors Limited.

2. Acceptance of Terms
Your access to and use of Heating2Go.co.uk ("the Website") is strictly governed by these Terms and Conditions. You agree not to use the Website for any unlawful purposes or in a manner that contradicts these Terms and Conditions. By accessing the Website, you fully accept the terms, conditions, and disclaimers outlined herein. If you do not agree with these Terms and Conditions, please cease usage of the Website immediately.

3. Information
The content available on the Website is for informational purposes only and should not be considered advice. While we strive for accuracy, Phase Electrical Distributors Limited cannot be held liable for any damages, losses, or expenses resulting from errors or omissions. Product specifications and illustrations may vary slightly due to ongoing improvements and modifications.

4. Changes to Website
Heating2Go reserves the right to:
4.1 Modify or remove (temporarily or permanently) the Website or any part of it without prior notice, and you acknowledge that Heating2Go shall not be liable for any such modifications or removals.
4.2 Alter these Terms and Conditions at any time. Your continued use of the Website following any changes will signify your acceptance of the updated Terms.

5. Links to 3rd party websites
The Website may contain links to third-party sites that are not under our control. The inclusion of any link does not imply endorsement of the linked site, and you acknowledge that Heating2Go is not responsible for the content or availability of these external sites.

6. Copyright
6.1 All copyright, trademarks, and intellectual property rights associated with the Website and its content (including but not limited to design, text, graphics, software, and source codes) are owned by or licensed to Heating2Go or used as permitted by law.
6.2 By accessing the Website, you agree to use the content solely for personal, non-commercial purposes. No content may be downloaded, copied, reproduced, transmitted, stored, sold, or distributed without prior written consent from the copyright holder, except for downloading, copying, and/or printing pages of the Website for personal, non-commercial home use.

7. Disclaimers and Limitation of Liability
7.1 The Website is provided on an "AS IS" and "AS AVAILABLE" basis, without any representations or endorsements, and without warranties of any kind, whether express or implied. This includes, but is not limited to, implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, and accuracy.
7.2 To the fullest extent permitted by law, Phase Electrical Distributors Limited shall not be liable for any indirect or consequential losses or damages arising from the use of the Website, including but not limited to loss of business, opportunities, data, or profits.
7.3 Heating2Go does not guarantee that the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website or the server hosting it are free from viruses or harmful components.
7.4 Nothing in these Terms and Conditions will exclude or limit the liability of Phase Electrical Distributors Limited for death or personal injury resulting from its negligence or that of its employees or agents.

8. Refusal of Service
Phase Electrical Distributors Limited reserves the right to refuse supply of any goods to any person or any company for any reason.

9. Prices
Whilst every endeavour is made to ensure prices are correct Phase Electrical Distributors Limited reserves the right not to supply goods which are found to be incorrectly priced. In this event you may reconfirm the order upon price amendment or cancel the order and receive a full refund.

10. Availability and Delivery Queries
Phase Electrical Distributors Limited shall not be liable for any loss arising from items being out of stock, or arising from problems with delivery including late, incomplete or damaged items. Claims for incomplete or damaged items must be made, in writing via email within 48 hours of delivery.

11. Product Returns
By law, customers in the European Union also have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered. This only applies to unopened items in their original, sealed packaging.
Customers must return unwanted goods at their own cost using a 'signed for' carrier service. We are unable to exchange items that are not damaged, defective or incorrect after these seven days, nor if they have been used or removed from their original packaging. Upon inspection the sale will be credited less the initial carriage charge.
Please note that returning some items may incur a handling charge depending upon the manufacturer's terms. This may be as much as 40% of the original invoiced amount from some manufacturers. Please carefully check and confirm all specifications before ordering. No item can be returned without an authorised returns number.

12. Our Contract
When you place an order to purchase a product from Heating2Go.co.uk, we will send you an email confirming receipt of your order and detailing the specifics. Your order represents an offer to us to purchase a product, which we accept when we dispatch that product to you.

13. Indemnity
You agree to indemnify and hold Phase Electrical Distributors Limited and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Phase Electrical Distributors Limited arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.

14. Severance
If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

15. Force Majeure
Phase Electrical Distributors Limited shall not be liable for any default due to any act of God, war, short fall of manufacturer, strike, lock outs or other industrial action, difficulties in obtaining labour or parts, government or other restriction or regulations or other event beyond the reasonable control of Phase Electrical Distributors Limited.

16. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the English courts.